Free deliveries and free returns
We want shopping with us to be an easy and convenient experience. That's we offer a multiple delivery methods, so you can find the one best suited your needs. Here you can find an overview of our delivery schedule:
We like to give our customers the flexibility of paying cash on delivery but we have to pay our courier an extra fee for all cash on delivery (COD) orders. Hence an extra COD charge is added only when you choose cash as your method of payment. There are no extra fees if you use a credit card or paying in store.
Picking up and paying in store
If you choose to pick up your order in the nearest store, it will be ready for you within 4 hours if we have the product in store. Otherwise it will be ready the next day. We will send you an email confirmation when the order is ready to pick up. There are no fees or extra cost, of course.
Delivery Notifications
You will receive an email at the address you have specified when your order has been dispatched - this email contains the tracking number (if applicable) so you can track it online right to your door.
| Country | Currency | Delivery time* | Delivery fee | COD Charges |
| Kuwait | KWD | 2 Days | Free | 1 KWD |
| Saudi Arabia | SAR | 3-5 Days | Free | 10 SAR |
| United Arab Emirates | AED | 2-4 Days | Free | 10 AED |
| Bahrain | BHD | 3-5 Days | Free | 2 BHD |
| Oman | OMR | 3-5 Days | Free | 2 OMR |
| Qatar | QAR | 3-5 Days | Free | 20 QAR |
*Delivery timeline applies to weekdays order only (All order placed till Wednesday 11pm
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