Deliveries and free returns
We want shopping with us to be an easy and convenient experience. That's we offer a multiple delivery methods, so you can find the one best suited your needs. Here you can find an overview of our delivery schedule:
We like to give our customers the flexibility of paying cash on delivery but we have to pay our courier an extra fee for all cash on delivery (COD) orders. Hence an extra COD charge is added only when you choose cash as your method of payment. There are no extra fees if you use a credit card or paying in store.
Delivery Notifications
You will receive an email at the address you have specified when your order has been dispatched - this email contains the tracking number (if applicable) so you can track it online right to your door.
| Country | Currency | International Delivery time* | Domestic Delivery time* | *Domestic Shipping fee | *International Shipping fee | COD Charges |
| Kuwait | KWD | 7-21 days | Next day | 3 KWD | 5 KWD | 2 KWD |
| Saudi Arabia | SAR | 14-18 days | 2-5 days | 30 SAR | 100 SAR | 20 SAR |
| United Arab Emirates | AED | 14-18 days | 2-5 days | 30 AED | 150 AED | 20 AED |
| Bahrain | BHD | 14-18 days | - | -- | 15 BHD | 2 BHD |
| Oman | OMR | 14-18 days | - | -- | 15 OMR | 2 OMR |
| Qatar | QAR | 14-18 days | - | -- | 150 QAR | 20 QAR |
*Delivery timeline applies to weekdays order only (All order placed till Wednesday 11pm)
*Free Delivery for above 35kd value Domestic orders
*Domestic shipping Charges Applicable if order value is 35 KD & less than 35KD
*Free Delivery for above 349 SAR/ AED value Domestic orders
*Domestic Shipping Charges Applicable if order value is 349 SAR/ AED & less than 349 AED/SAR
*Combination of Domestic & International shipping orders highest value will be the shipping charge
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