PAYMENTS

Tabby

Use tabby to split your payment in 4 equal instalment with no additional cost.

Credit / Debit Cards

Rest assured, your card details will be protected using industry-leading encryption standards. We guarantee a safe shopping experience on our website. We currently accept Knet, Visa and MasterCard. 

Are my bank details trusted for online payments at Ontime?

We actually use industry-leading encryption standards! This encrypts the data you provide to us, ensures it is safe and not accessible to any third party. From your side, the most important thing is to protect your password. Your data is only used to process orders and to serve you better. It will be under no circumstances disclosed to any third party. For more information, please check Terms & Conditions.

My credit card details have been rejected, what do I do?

Double check the following common mistakes:

• Is the card you used for ATM use only?
• Some cards are not enabled for e-commerce shopping, contact your bank to enable your card for online shopping.
• Did you complete the 3D Secure Check successfully? In order to avail of 3D secure authentication, you must register your credit/debit card. This is a one-time process which takes place on the card issuer’s (bank) website. The process involves the cardholder answering several security questions to which only the card issuer and cardholder will know the answer. The cardholder then selects a password and/or a secret question, which will be used by the card issuer during each online transaction. Contact your bank if you are facing any problems with 3D secure.
• In order to avail of 3D secure authentication, you must register your credit/debit card. This is a one-time process which takes place on the card issuer’s (bank) website. The process involves the cardholder answering several security questions to which only the card issuer and cardholder will know the answer. The cardholder then selects a password and/or a secret question, which will be used by the card issuer during each online transaction. Contact your bank if you are facing any problems with 3D secure. Were the following fields entered correctly?
• Were the following fields entered correctly?
• Card number
• Name on card
• CVV code (three-digit number on back of card)
• Expiry date
• Is there a sufficient limit on your credit card?
• If the above conditions are met, call your bank to check if your credit card is eligible for online purchases or if there is any other reason blocking it.

If you still face difficulty with your payment contact us on:

Email Address: help@cs.alyasra.com

Call Center: +965 1820012